Housing and Utilities Assistance

Sacramento Rental Assistance

Rental assistance is now available to support income-qualified Sacramento families impacted by the COVID-19 pandemic and unable to pay monthly rent or utilities. Help is available regardless of immigration status. 

Learn more and apply SHRA.org/sera or call 916-449-1266 for additional assistance. Bilingual assistance will be available for applicants. 

Need help applying? SHRA has enlisted several community-based organizations across Sacramento to help residents apply and for translation services. Find a list of those organizations here.

Tenant Protection Program – Eviction Moratorium

Tenants who were covered under the City of Sacramento emergency eviction moratorium and who continue to experience a loss of income or increased expenses due to COVID-19 are extended eviction protection under the new state law AB 3088 and SB 91. 

Please visit https://www.bcsh.ca.gov/ab3088/, the State of California’s resource for tenants and landlords for more detailed information on AB 3088 and SB 91 and its requirements.

Landlord and Tenant Mediation Services

If you are experiencing problems with your landlord or tenant due to the City’s COVID-19 temporary ban on eviction, mediation services are available. To assist with these important conversations, specifically as it relates to the local Tenant Eviction Moratorium Ordinance and related rent repayment plans, the City has hired the Sacramento Mediation Center to provide dispute resolution services for properties within the City of Sacramento.

For more information, and to request mediation services, please call (916) 850-9010 or email sacramento@calawyersforthearts.org For more information, and to request mediation services, please call (916) 850-9010 or email sacramento@calawyersforthearts.org

Renters Helpline

Sacramento Self Help Housing (SSHH) has partnered with the City of Sacramento to provide free over the phone counseling and dispute resolution services. Tenant advisors will work with callers one-on-one to deal directly with concerns regarding landlord-tenant disputes and help refer fair housing issues to the appropriate agency. 

For information call (916) 389-7877 TTY: 800-855-7100

Mortgage Relief

These banks and financial institutions have committed to providing relief for homeowners in California who have lost income due to COVID-19.

Sacramento Housing and Redevelopment Agency (SHRA)

The Sacramento Housing and Redevelopment Agency is available to assist City of Sacramento residents in need of affordable housing. They act as a source of information for landlords and developers. Information about affordable housing resources, including public housing, affordable housing, and voucher information, can be found by clicking here.

Sacramento Housing and Redevelopment LANDLORD-INCENTIVE PROGRAM

Sacramento Housing and Redevelopment Agency is offering a new program with monetary incentives for new and former landlords to participate in the Housing Choice Voucher Program (HCV), formerly known as the Section 8 program. SHRA serves as the Housing Authority for Sacramento and has developed the Landlord Incentive Program in response to the impact of COVID-19 on applicants seeking affordable housing for rent.

Legal Services

Legal Services of Northern California provides free legal services for low-income individuals with issues related to health, housing, CalWORKS, CalFresh, unemployment insurance and general assistance/relief. City of Sacramento residents can call the Legal Services Sacramento office to make an appointment for legal help. For assistance call: (916) 551-2150.

Late utility payment penalties are waived

The City has temporarily waived late-payment penalties for City utility services (water, solid waste, wastewater and drainage). The Department of Utilities will not shut off water service for non-payment.

Sacramento Municipal Utility Assistance 

SMUD has implemented a moratorium on service disconnections for non-payment through January 4, 2021. Agents are available to assist with payment plans at 1-888-742-7683.

Pacific Gas and Electric Company 

PG&E has implemented a moratorium on service disconnections for non-payment. The suspension applies to commercial and residential customers and is in effect until further notice. Agents are available to assist with payment options at 1-877-704-8470.