Digital Access

Digital Equity Response Program

Approximately 21.4 percent of Americans lack access to home internet. Of the more than 24 million unconnected households nationwide, this digital divide disproportionately affects minority and low-income populations.

Our overarching goal is to remove barriers to education and employment and to build the digital capacity of those in the community who are most acutely affected by the digital divide as a result of COVID-19.

In partnership with the City of Sacramento as well as other community-based organizations and non-profits, United Way is helping to bring internet services, computers and digital training at no cost to eligible residents. Filling out this form will help United Way determine the eligibility of applicants applying to receive digital resources.

To be deemed eligible to receive resources, you must fit the following criteria:

  • Must reside in the City of Sacramento (not unincorporated Sacramento County)
  • Must be low-income
  • Must have been impacted by COVID-19
  • Additional requirements may apply

Not sure if you’re a City of Sacramento resident? Find your City Council District by entering your home address.

If you need assistance filling out the survey, please call 211.

  • Comcast Internet Essentials broadband internet access free through 12/30/2020. Reduced rates are offered following 12/30/2020.

  • AT&T Mobile Hotspots will be given to qualified residents.

  • Chromebooks will be given to qualified residents.

  • The 211 Call Center will help City of Sacramento residents fill out the eligibility form.

  • Digital Champions and Hubs are available to spread the word on the program and assist with providing resources to residents.

  • Wi-Fi in Parks provides free access to Wi-Fi at select City parks.

Community partners have been activated to support program outreach: Asian Resources, Stanford Settlement, Rose Foundation, Neighborhood Innovation Project, La Familia Counseling Center, Greentech and Mutual Assistance Network.

We invite you to help spread the word about this program by using outreach materials available in the Digital Equity Response Program outreach toolkit. Click here to access the toolkit.


There is free Wi-fi available to visitors in select parks throughout the City of Sacramento. Wi-Fi access to City Parks will be available during standard park operating hours: sunrise to sunset. 

View a complete list of the parks and their WiFi activation timelines.